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Purchase Questions

1.How do I purchase the products ?

You need to select the product first, Add to Cart, click on Checkout and proceed to make the payment from the available Payment options.

2.How can I Purchase the product ?

It is easy to make a purchase at our website. Visit How to pay to get the steps.

3.How long can I get my product ?

After you purchase the product from us, we will send it to you via email within 12 hours. All emails are answered within 24 hours.

4.How can I know my payment was successful?

If your payment is successful, the system will send a confirmation email to inform you.

5.I don't have a credit card, how can I pay for the product ?

You can purchase the exam in many ways, through Paypal, western union and Bank Wire transfer. If you have any other questions, you can contact us via

6.How can I require a refund ?

If you fail the exam, please send the score report to us. After our confirmation, we will arrange a full refund to you. You can also contact us via

7.Is my Credit Card Information Secure at your site ?

Absolutely, we follow international money transfer guidelines. We process our transactions through Payment Processing Companies.

8.I am not able to add products to my Shopping Cart. What is wrong ?

Ensure that your cookies are enabled. To be able to make online purchases at Testhorse cookies must be enabled.

9.I think I have found an incorrect answer in one of your products/I don’t understand one of questions/One of the questions seems incorrect. What should I do ?

Feedback on specific questions should be send to You should state
1. Exam number and version.
2. Question number.
3. Login ID.
We will answer your feedback promptly.

10.How can I cancel my order?

Contact us via livesupport or email.

Product Questions

1.Before I decide to make a purchase, I want to read some sample questions, is it possible?
Yes, it is. We offer free demo for each exam, you can download it to have a try.
2.What is the quality of the Testhorse products?
Our goal is at least 95% exam coverage and at least 95% accuracy.
3.Can I try the Demo for Online Testing Engine for Free?
Demos are available for only a few selected exams. An overview for the products can be seen on our Samples page.
4.Is Testhorse product really useful in my preparation ?
Yes, of course. Our material cover all the knowledge points of the actual test.
5.Are your updates free ?
Yes, of course, but it is valid in one year.
6.If I prepared the exam only with Testhorse material, is it possible to pass the exam? ?
Yes, it is.
7.How often are your products update ?
When the testing center change the test, we will update it in time.
8.What is the quality of Testhorse products ?
Our products cover all the knowledge points of the real test.
9.Can I pass Exam with Testhorse Q&A only ?
Certainly sure! Since all of Testhorse products are of Latest version we feel confident about the quality of products. Just make sure that you study the Q n A product of respective Exam for two weeks before you appear in actual Exam.
10.How can I get discounts? ?
The products by Testhorse are priced at discount prices. One way to avail the discount is through the purchase of Bundle Pack.
11.What is the quality of Testhorse products ?
Our products cover all the knowledge points of the real test.
12.Do you share your customer information database with any third parties ?
At Testhorse we hate spam mail as much as everyone else, and we respect your right to privacy. Therefore we will never share any information about our customers with a third-party. The only email you will receive will come from us, and you can inform us at anytime if you want to be removed from our mail list.
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